If you still have the app
Open Settings → Security → Delete account and confirm. It happens immediately — there's nothing to wait for and nobody to email.
Delete your account
Deleting your account removes your profile and personal data from SoloTrips. It can't be undone — and it isn't the same as turning emails off. If a quieter inbox is all you want, see emails below first.
If you don't
Uninstalled, locked out, or never want to open it again? Ask here. We'll email a code to confirm the address is yours. The moment you enter it, the account is closed: signed out everywhere and unable to sign in again.
What gets deleted
- Your profile is removed from SoloTrips — name, username, email address, phone number and photo. Other travelers stop seeing you.
- Your trips stop being matched, and you no longer appear in anyone’s traveler discovery.
- Every signed-in device is signed out, and all sessions are revoked.
- Sign in with Apple and Google are revoked and unlinked, so nothing stays connected on their side.
- You stop receiving every email and push notification from us, in every category.
What we have to keep
- Limited records we are required by law to keep — safety reports, for example — for a defined period, and only for that purpose.
- Messages you sent stay in travelers’ chats, shown against your passenger number rather than any personal detail. We can’t remove them from their side of a conversation.
The full picture is in our Privacy Policy — data retention and your rights are section 7. Anything else about your data: privacy@solotripsapp.com.
Switch off what you don't want
Every kind of email SoloTrips sends that you can turn off, and where to do it. None of this needs the account deleted.
- On by default
Trip activity
Confirmation when you add a trip, reminders before you travel, and the result when a trip is verified.
- On by default
Social
Chat requests from other travelers, group invitations, and community activity involving you.
- On by default
Tips & digests
Packing and checklist nudges before a trip, and the occasional round-up after one.
- Off until you turn it on
Marketing & news
Product news, new features and the occasional offer. Nothing here is sent unless you ask for it.
In the app
Settings → Notifications → Email. Every category above has its own switch, and a change takes effect immediately.
From any email we send
Every one of these emails carries an unsubscribe link in its footer. It opens your email preferences with that category already switched off — press Save and you’re done, or turn the rest off too. No sign-in.
If you can’t get in
Locked out, or no longer have the app? Email privacy@solotripsapp.com from the address on the account and we’ll make the change for you.
Sign-in codes, password resets and billing receipts aren't on this list and have no switch — they're how your account stays yours. If you'd rather receive none of it, that's what deleting the account above does.